The knowledge to know how
If you choose to pay by credit/debit card when you sign up, a regular payment is set up from your card. This means that your card will be automatically debited, ensuring that there is no interruption to your service. We will only contact you if there is a problem with your payment, otherwise everything continues seamlessly. Details of your regular payment agreement, including the amount and dates of the future payments, can be found in the 'FuturePay' email you received when you signed up or last updated your card details. Your regular payment date is also shown in Manage Account.
If you choose to pay by bank transfer when you sign up, we will contact you well before the renewal date to let you know that your package needs renewing. We will send the renewal emails to the contact email address(es) listed in Manage Account > Your Details.
We will contact you well before the renewal date to let you know that your domain needs renewing. We will send the renewal emails to your contact email address(es) listed in Manage Account > Your Details.
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This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Cookies Policy:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
We use both session and persistent Cookies for the purposes set out below: