Help & Support
The knowledge to know how
The knowledge to know how
All your emails are scanned by our advanced spam detection system. Any spam is moved to your Spam folder and automatically deleted after a period of time. If you wish to check the emails in your spam folder you can do this at any time either in Webmail or in your email software/app.
Our spam detection system automatically learns when you move emails in/out of the spam folder:
Remember an email is only considered spam if it is an unsolicited email from someone you have never had contact with. Many companies send newsletters or offers if you've used them in the past, but this is NOT spam. In those instances you should contact the company to unsubscribe from their newsletter and NOT mark the email as spam. Please only mark true spam emails as spam.
If legitimate emails from a particular sender keep getting marked as spam, you can whitelist the sender so that their emails will not be marked as spam again:
We use cookies to improve user experience. Read how we use cookies and how you can control them in our Cookie Policy.
This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.
We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Cookies Policy:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
We use both session and persistent Cookies for the purposes set out below:
